Shipping policy

Last updated: July 27, 2026

Where we are right now

Carver is a new brand, and the Slate is not yet in production. Nothing on this site ships today.

What you can do right now is reserve a pair. A reservation tells us which size and colorway you want, costs nothing, and commits you to nothing. We do not take payment at the time of reservation. When the Slate goes into production, we email everyone who reserved, in the order the reservations came in, and you decide then whether to buy.

We would rather tell you this plainly than take your money for a shoe that doesn't exist yet. The terms below describe how shipping will work once we begin fulfilling orders.

Where we ship

Carver ships within the United States only, including Alaska, Hawaii, and APO/FPO addresses. We do not currently ship internationally. If you are outside the US and want a pair, reserve one anyway and tell us where you are — international demand is part of what helps us decide when to expand.

Rates and delivery

Once orders open, shipping will work as follows:

• Standard (3–7 business days): free on orders over $100, otherwise $8.
• Expedited (2–3 business days): $18.
• Alaska, Hawaii, and APO/FPO: standard service only, typically 7–14 business days.

These rates are our intended structure and will be confirmed on this page before orders open. Delivery estimates count business days after an order ships, not after it is placed.

Order processing

Orders will be picked and packed within two business days, excluding weekends and US holidays. You will get a confirmation email when you order, and a second email with tracking when the parcel leaves our warehouse. If you order late on a Friday, expect it to move on Monday.

Tracking, delays, and lost parcels

Every order ships with tracking. Once a parcel is with the carrier, its progress is largely out of our hands — weather, carrier backlogs, and holiday volume all cause delays we can't control.

That said, a lost parcel is our problem to solve, not yours. If tracking has not moved in seven business days, or a parcel is marked delivered and you don't have it, email contact@carverfootwear.com and we will chase the carrier and make it right.

Addresses

Please check your address carefully at checkout. We can change it before a parcel ships if you email us quickly, but once it's with the carrier we generally cannot redirect it. Parcels returned to us as undeliverable will be refunded in full, less any shipping paid.

Questions

Email contact@carverfootwear.com. A person reads it.